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Convert Marketing Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting personal data. This policy explains how we collect, use and store information when you visit convert-marketing.com (the “Site”) or interact with our services.
1) Information We Collect
- Contact data you provide (name, email, phone, company, message).
- Usage data such as pages viewed, device/browser and general location, collected via first-party analytics and server logs.
- Client data shared during engagements (ad accounts, analytics, product info) as necessary to deliver services.
2) How We Use Data (Lawful Bases)
- Respond to enquiries and provide proposals (legitimate interests / pre-contract).
- Deliver and invoice services (contract).
- Improve the Site and prevent abuse (legitimate interests).
- Send essential service communications (legitimate interests). We do not sell personal data or send cold marketing emails.
3) Sharing
We use trusted sub-processors (hosting, email, analytics) under appropriate safeguards. We do not sell personal data. International transfers, if any, rely on suitable safeguards (e.g., SCCs).
4) Retention
Enquiry data is retained up to 24 months. Client records are kept for the duration of the engagement and up to 7 years for legal/accounting requirements, unless a longer period is required by law.
5) Your Rights (UK GDPR)
- Access, rectification, erasure, restriction, portability and objection.
- Withdraw consent where processing relies on consent.
- Complain to the ICO: ico.org.uk.
To exercise rights, contact support@convert-marketing.com. We may verify your identity.
6) Cookies
We use essential cookies and optional analytics (only if you accept via the cookie banner). You can change your choice at any time.
7) Security
We implement appropriate technical and organisational measures. No method is 100% secure; contact us if you suspect an issue.
8) Changes
We may update this notice from time to time. We’ll post changes here with a revised “Last updated” date.
9) Contact
Convert Marketing Limited
SUITE 2B GARSCADDEN HOUSE, 3 DALSETTER CRESCENT, GLASGOW, SCOTLAND G15 8TG, United Kingdom
Company No. 867550
Email: support@convert-marketing.com ·
Phone: +44 7537 150915